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Business Operations Analyst

In the fast-evolving regulatory landscape of the crypto and blockchain sector, M11 Credit seeks a Business Operations Analyst

Job Description:

About M11 Credit

Founded in 2021, M11 Credit brings fixed income opportunities to capital allocators and credit solutions to established (crypto-native) companies and DeFi protocols. By leveraging our longstanding and deep industry relationships we provide insights in up-to-date pricing and collateralization trends through existing lending activity. Our team of dedicated professionals has expertise in both off-chain and on-chain deal structuring and implementation of comprehensive covenants that go beyond standard industry documentation. M11 Credit is part of the M11 Group, a global blockchain and crypto-native investment firm.

M11 Credit is currently looking for a Business Operations Analyst.

About the job

In the fast-evolving regulatory landscape of the crypto and blockchain sector, M11 Credit seeks a Business Operations Analyst 

This role demands….


  • Streamline processes to optimize efficiency for commercial and operational purposes  
  • Manage all operational aspects of loans originated by M11 Credit on behalf of its clients
  • Prepare reporting and monitoring tools for both internal and external use cases 
  • Providing world class customer support to borrowers and lenders including but not limited to assisting with interest payments, and troubleshooting technical issues  
  • Preparing articles and (social) media content with updates on M11 Credit activity
  • Staying up to date on industry trends in the Decentralized Finance (DeFi) and Digital Assets space.


  • Above average interest in and knowledge of (operations in) fintech, financial services, investment banking, consulting or asset management
  • A passion for Crypto/Blockchain/Web3 and its potential applications for the future of finance
  • Experience taking qualitative or quantitative insights from research or data and turning them into actionable recommendations
  • Demonstrated ability to organize, plan and prioritize to deliver a complex project
  • Accountable with a strong sense of ownership and who thrives under pressure
  • Track record of working with team members to coordinate the execution of projects


To apply, please submit your resume and a cover letter outlining your relevant experience and explaining why you are a suitable candidate for this position to